Skip to content

Office Skills in Customer Service

Level 5 diploma in Office Skills in Customer Service | with tutor support and quiz based exam included


UK Professional Development Academy LTD

Summary

Price
Save 14%
£12 inc VAT (was £14)
Offer ends 30 April 2024
Study method
Online
Duration
4 weeks · Self-paced
Access to content
12 months
Qualification
No formal qualification
Certificates
  • Digital Certificate of Completion - £42
  • Hard Copy certificate of Completion - £65
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

2 students purchased this course

Add to basket or enquire

Overview

Office Skills in Customer Service, Level 5 Diploma in Office Skills in Customer Service, 24/7 Tutor Support

Office Skills in Customer Service Diploma is one of the Most Selling Office Skills in Customer Service offered by the UK Professional Development Academy to provide Knowledge about Office Skills in Customer Service to those who are looking to work in Office Skills in Customer Service Sector. UKPDA is one of the Leading Online Office Skills in Customer Service Diploma providers in the United Kingdom, Office Skills in Customer Service Diplomas include important modules that teach the learner about their needs and succession in their professional life. Office Skills in Customer Service Diploma are provider learner with key information about application and skills that are demanded in the Administration Sector. Office Skills in Customer Service Diploma provide lessons, modules and quizzes to get access and knowledge at the end provided with Professional Certificate that helps in Career building in professional life.

This Office skills in customer Service Course comprises various modules and submodules based on a higher level. You will learn the basics of office skills, Administrative office procedures, Administrative support, managing workplace anxiety, office politics for managers, office skills in a call center, office skills in customer services, office skills in customer support, and office skills in organisational skills.

Enrol in this Office skills in customer Service course now and start learning instantly! There is no better time to get started than right now!

Course media

Description

Course Outline

Level 5 Office Skills in Customer Service Diploma are a CPD Certificate. To achieve a Level 5 Office Skills in Customer Service Diploma learner must have to achieve 8 Modules with 80 Credits to get a Certificate of Completion from UK Professional Development Academy.

Modules Outline

  • Module 1: Administrative Office Procedures
  • Module 2: Administrative Support
  • Module 3: Managing Workplace Anxiety
  • Module 4: Office Politics for Managers
  • Module 5: Call Center
  • Module 6: Customer Service
  • Module 7: Customer Support
  • Module 8: Organisational Skills

Office Skills - Certificate

Upon successfully passing the Office Skills course, the Learner must pay for the Certificate of Completion from UKPDA either in PDF format or Hard-copy.

CPD Accredited Certificate of Completion (PDF format) = £42

CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges local £9 = £74

CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges International £14 = £79

Who is this course for?

Office Skills Training

Without any prior knowledge of Office Skills in Customer Service the learners can take this Office Skills training course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about Office Skills in Customer Service can take the course. There are no specific deadlines for admission, and you can enrol anytime on this Office Skills in Customer Service course.

Requirements

Office Skills Training

There are no precise requirements for Office Skills in Customer Service Certificate as no prior knowledge and experience of Office Skills in Customer Service is required.

Students seeking to enrol for this Office Skills in Customer Service course should meet the following requirements;

  • Basic knowledge of English Language & Basic Computer Skills
  • Be aged 16 years or above

Career path

Office Skills Training

After completing the Office Skills in Customer Service course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance the skills for your career in the relevant Office Skills in Customer Service sector.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Digital Certificate of Completion

Digital certificate - £42

Upon successfully passing the Office Skills course Final Test, Learner needs to pay for the CPD Accredited Certificate of Completion from UKPDA either in PDF format.

Hard Copy certificate of Completion

Hard copy certificate - £65

Upon successfully passing the Office Skills Course Final Test, Learner needs to pay for the CPD Accredited Certificate of Completion from UKPDA either in PDF format or Hardcopy.

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.